{"id":6358,"date":"2025-03-21T16:30:19","date_gmt":"2025-03-21T20:30:19","guid":{"rendered":"https:\/\/museedelacotenord.ca\/?post_type=emploi&#038;p=6358"},"modified":"2025-07-29T06:53:57","modified_gmt":"2025-07-29T10:53:57","slug":"receptionist-facilitator-guide-musee-and-vieux-poste","status":"publish","type":"emploi","link":"https:\/\/museedelacotenord.ca\/en\/emploi\/receptionist-facilitator-guide-musee-and-vieux-poste\/","title":{"rendered":"Receptionist\/facilitator guide (Mus\u00e9e and Vieux-Poste)"},"content":{"rendered":"<p><strong>JOB TITLE : Receptionist\/facilitator guide (Mus\u00e9e and Vieux-Poste)<\/strong><strong><br \/>\nWORK LOCATION : Mus\u00e9e de la C\u00f4te-Nord and\/or Vieux-Poste de Sept-\u00celes<\/strong><\/p>\n<p><strong><br \/>\n<\/strong><strong>SALARY OFFERED :<\/strong> $17.69\/hr and up.<br \/>\nThe salary is calculated based on a maximum of 35 working hours per week. Work schedules are prepared based on 6 opening days.<\/p>\n<p><strong>SCHEDULE :<\/strong> 5 days per week. Weekdays and weekends between 9:30 AM and 5:30 PM. The Vieux-Poste and the Mus\u00e9e are closed on Mondays.<\/p>\n<p><strong>DURATION :<\/strong> Seasonal (13 weeks, from Saint-Jean-Baptiste Day to Labour Day), with some assignments possible on weekends and on cruise ships during the autumn.<\/p>\n<p><strong>DUTIES<\/strong><strong><br \/>\n<\/strong>-Collaborating with the coordination, handle the logistics for on-site operations.<\/p>\n<p>-Check the collection of admission fees from visitors and compile data.<\/p>\n<p>-Welcome customers and host visits with them.<\/p>\n<p>-Submit all information related to site safety and cleanliness, and comments from visitors.<\/p>\n<p>-Ensure the site is clean at all times.<\/p>\n<p>-Educate visitors on the region\u2019s heritage and tourist attractions.<\/p>\n<p>-Attend work meetings about the visit schedule, professional development, and any problems or challenges encountered in the course of duties for this position.<\/p>\n<p>-Carry out various related tasks to welcome visitors, ensure their comfort, keep the site clean and ensure that both it and the store run smoothly.<\/p>\n<p><strong>REQUIRED SKILLS<\/strong><strong><br \/>\n&#8211;<\/strong>Very good knowledge of spoken French and English.<\/p>\n<p><strong>REQUIRED ABILITIES AND QUALITIES<\/strong><strong><br \/>\n<\/strong>-Knowledge of the region\u2019s history and the tourist attractions it offers.<\/p>\n<p>-Strong ability to host events and convey information to a wide audience.<\/p>\n<p>-Interest in and desire to pass on local history.<\/p>\n<p>-Strong organizational skills.<\/p>\n<p>-Openness and authority when it comes to service quality and site cleanliness.<\/p>\n<p>-Sense of initiative.<\/p>\n<p>-Public speaking skills.<\/p>\n<p>-Ability to work effectively in a team.<\/p>\n<p>-Openness to cultural differences.<\/p>\n<p><strong>DESCRIPTION OF ONBOARDING, INITIAL TRAINING AND WORKPLACE SUPERVISION<\/strong><strong><br \/>\n<\/strong>The work of these various roles will be directly managed by the Vieux-Poste coordination, which will ensure workplace preparedness, monitoring and quality of work throughout the contract period.<br \/>\nSupervisors will explain work methodologies and the preferred approach for all guided tours, and will train the job holder to respond appropriately to visitors\u2019 questions.<br \/>\nThe job holder will also receive hands-on training that should enable them to provide a personalized welcome experience to visitors, manage groups, provide a structured and pleasant visit experience, organize and run global site visits, and write attendance reports.<\/p>\n<p><strong>TRAINING OFFERED<\/strong><strong><br \/>\n<\/strong>History of the C\u00f4te-Nord (3 hours)<br \/>\nHistory of the Vieux-Poste and the fur trade (3 hours)<br \/>\nCustomer service (8 hours)<br \/>\nEvent hosting techniques (8 hours)<\/p>\n<p><strong>CONTACT INFORMATION<\/strong><strong><br \/>\n<\/strong>Email a r\u00e9sum\u00e9 (CV) and a cover letter to:<br \/>\ndirection@mrcn.qc.ca<br \/>\nor turn in your printed documents at the Mus\u00e9e de la C\u00f4te-Nord reception desk, located at 500 Boulevard Laure, in Sept-\u00celes.<br \/>\nJob description :<br \/>\n<a href=\"https:\/\/museedelacotenord.ca\/wp-content\/uploads\/2025\/03\/Poste-et-taches_Prepose-accueil-et-guide.pdf\">Poste et t\u00e2ches, Pr\u00e9pos\u00e9.e accueil et guide<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Collaborating with the coordination, handle the logistics for on-site operations.<\/p>\n","protected":false},"template":"","categorie-demploi":[36],"class_list":["post-6358","emploi","type-emploi","status-publish","hentry","categorie-demploi-part-time"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Receptionist\/facilitator guide (Mus\u00e9e and Vieux-Poste) | Mus\u00e9e de la C\u00f4te-Nord<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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